assignment 14
Email inquiry Hi Mexican restaurant I’m a big fan of your restaurant — I eat there a few times per week. But tonight’s experience was really disappointing. I introduced three friends as first-time customers, and the food wasn’t good. The rice was really undercooked, the veggies were burnt, the chicken & guac portions were very small (kind of sprinkled on instead of the normal portion). Your staff was friendly but they seemed very new and not well trained yet. I’d like for you to refund my bowl ($12 chicken w/ guac). My friends don’t know how good it usually is (one of them didn’t finish), so it would be nice if you sent coupons for free bowls so they can try again. My address is: ### Thank you, Jasmine


